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BASIS Technical Support

Contacting Us

Contact BASIS Technical Support
If you have a technical support issue that requires immediate attention from BASIS, these instructions will help ensure a speedy response. Customers with a permanent license or active software maintenance (SAM) can submit a BASIS e-Support Request form. BASIS also offers support to customers with an evaluation license via an Evaluation e-Support Request form.

Submit an e-Support Request for:

For countries supported by our International Distributors, please see the International Support list.
E-mail info@basis.com
For questions about products, orders, and demonstrations; Reseller and Distributor inquiries; product training queries; and other general BASIS information.
E-mail webmaster@basis.com
For questions or comments about how to use BASIS' online services (Web site, FTP archive, mailing lists, newsgroups, etc.).


Working With Our Products

BASIS e-Support Request
Submit a request for support:
Product Documentation
Access current product documentation online or download it for local access, or print the .pdf version of the last hard copy rev 2.x manual.
Online Knowledge Base
Search this expansive library of short technical articles about our products.
Online Discussion Forums
Share your knowledge with other BASIS customers.
The Programmer's Technical Archive
Refer to this valuable collection of articles on Business BASIC programming techniques. Topics include coding standards, ASCII program editing, and converting character-based applications to use graphical user interfaces.

International Support

For international support, please contact the support group in your country.

Europe
Stephan Wald
support@bsg-basis.de
Germany
Tel: +49 (0) 681 968 14 40
Fax: +49 (0) 681 968 14 41
France
Tel: +33 1 76 63 73 86
Belgium
Tel: +32 27 47 02 01
Netherlands
Tel: +31 2 08 90 81 33

Canada
Technical Support
support@descore.com
Tel: 905-470-4033

Mexico
Technical Support
support@javasystems.com.mx
Tel: +52 55 5365 7474
Fax: +52 55 5365-4466

Puerto Rico, Caribbean, Central America, South America
William Hernandez
support@essnet.com
Tel: 787.723.5000 ext 11

Sweden, Finland, Norway
Sven Nützmann
info@basicsys.se
Tel: 46 7 086 059 83
Fax: 46 7 086 059 83
http://www.basicsys.se/


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