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KB#01040-BBj install fails immediately under Windows

Title:

BBj install fails immediately under Windows

Description:

Installing BBj remotely using PC Anywhere can cause the install to fail. 

The BBj install would not progress to ask what language should be installed. This is typical of the monitor resolution not being set high enough or needing to update the display driver.

Resolution:

If the display is set for greater than 256 colors and the driver is the current/correct one from the manufacturer then its possible that PC Anywhere is interfering with the install. Run the install from a local drive and ensure that PC Anywhere is not running as a service.



Last Modified: 12/30/2003 Product: BBj Operating System: Windows

BASIS structures five components of their technology into the BBx Generations.

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