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FAQs

Find answers to the questions users most frequently ask BASIS Technical Support.

The list below is organized by BASIS product component. In some cases, multiple sources contain information regarding one issue, while one resource may address multiple related questions.

C O N T E N T S

Language/Interpreter
   CUI - GUI Migration

BASIS Database Management System
   ODBC/JDBC
   Triggers and Stored Procedures
Development Tools
   BASIS (Netbeans) DE
System Administration
   Installation, Licensing, and Registration
More Information
   Readme/relnotes

A N S W E R   L E G E N D

  BASIS Web Site

  BASIS International Advantage

  BASIS Online Docs/Help

  BASIS Knowledge Base

  Download Notes

Language/Interpreter

CUI - GUI Migration (return to top)

Q. What do I need to know to migrate to GUI?

 BBj Custom Objects Tutorial

 Guide to GUI Programming

 GUI Terminology and Overview (page 2)

 Using the SYSGUI Device (page 5)

 Event Driven Programming (page 5)


BASIS Database Management System

ODBC/JDBC  (return to top)

Q. How do I connect to my BBx database using ODBC/JDBC?

 Quick Start Using a BBj ODBC Driver to Access PRO/5 Data

 Quick Start for the BASIS ODBC Driver Connecting to the PRO/5 Data Server

 Troubleshooting PRO/5 Data Server TCP/IP Connections

Triggers and Stored Procedures  (return to top)

Q. How do I setup/write/test a trigger?

 Using Triggers to Maintain Database Integrity

Q. How do I deploy triggers?

 Deploying Triggers

Q. How do I setup/write/test a stored procedure?

 Using Stored Procedures to Add Business Logic to the Database


Development Tools

BASIS (NetBeans) IDE  (return to top)

Q. How do I install the BASIS IDE?

 Installing the IDE

 Installing BBj 5.x - Windows

 Installing BBj 5.x - UNIX/Macintosh OS X

Q. How do I configure the BASIS IDE?

 Configuring the BASIS IDE

 BASIS IDE Features

 BASIS IDE Webinar Resources (.ppt and multiple videos)

 Application Development: BASIS IDE and PRO/5 Development

 The State of the IDE

Q. If I am developing in PRO/5 and/or Visual PRO/5, can I still use the IDE?

 Application Development: BASIS IDE and PRO/5 Development

 BASIS IDE Features


System Administration

Installation, Licensing, and Registration  (return to top)

Q. What is included in the installation?
Q. If I have a BBj license, can I run Visual PRO/5?
Q. Do I have to purchase a separate license to use ODBC/JDBC?
Q. Why, after installing Visual PRO/5, am I getting an error that is looking for a BBj license?

 BBj: One License, One Install

Q. What is the difference between a Standard and Enterprise Edition license?

 BBj: One License, One Install

 Combination License FAQs

Q. How do I install a BASIS product?
Q. How do I register a license for my BASIS product?

For BBj and ODBC Driver

 Installing BBj - Windows

 Installing BBj - UNIX

 Quick Start Using a BBj ODBC Driver to Access PRO/5 Data

 BBj Downloads

 Readme Relnotes Fixes

For PRO/5

 BASIS Installation Guide for UNIX

 Readme Relnotes

For PRO/5 Data Server

 BASIS Installation Guide for UNIX

 Readme Relnotes Fixes

For Visual PRO/5

 BASIS Installation Guide for Windows

 Readme Relnotes Fixes

For ODBC

 BASIS ODBC Installation Guide for Windows

 Readme Relnotes Fixes

Q. Why did my license expire?

 Why did my license expire? And other common questions regarding licenses

 TRZ: Licensing Upgrade

Q. What happens to my license if I ...
       - Change machines? hostnames? IP address? BASIS product versions?
       - Change/upgrade operating sytems?
       - Add/change NIC card?
       - Format my hard drive?

 Why did my license expire? And other common questions regarding licenses

Q. What is involved in upgrading to BBj from PRO/5 or Visual PRO/5?

 Converting to BBj from Earlier Versions of BASIS Products

Q. Where can I find my authorization number?

 New Concepts In BASIS Licensing

 How to Install a BASIS Product Remotely

 TCP/IP Hostname Resolution and the BLM

 Why did my license expire? And other common questions regarding licenses

Q. What is a config.bbx file?

 The config.bbx Configuration File

 What is Configurator?

Q. Why isn't my display correct?

 Terminals Under the UNIX Operating System

 Visual PRO/5 Terminal Window

 Character Sets and Character Encoding

 Setting SYSWINDOW to display more than 80 columns

 FS LOAD Err=30 - PRO/5: unable to open channel 0

Q. What is an "fs load err="?

 FS LOAD Error Messages

 FS LOAD Err=17 after adding an alias to the config.bbx file

 FS LOAD Err=34 when installing PRO/5 under UNIX

 List of possible causes for an FS LOAD Error 13

 FS LOAD Err=30 - PRO/5: unable to open channel 0

Q. Where can I find a list of all BBx/BBj error messages?

Enter Index search on "errors" in the online help

Q. What do the FLEXlm/FLEXnet errors mean?

 Licensing Troubleshooting Guide

 Licensing | FlexNet/FLEXlm

 FlexNet Error Code Descriptions (v 11.9; check other guides as needed)

Q. Where can I find my serial number?

 How to find out your BASIS product Serial Number


More Information

Readme/relnotes  (return to top)

 BBj

 Visual PRO/5

 PRO/5

 PRO/5 Data Server

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